Shipping Policy

At CURE BY HERBS, we aim to provide a seamless shopping experience, including fast and reliable shipping. Please review our shipping policy for all the details regarding our shipping procedures.

1. Shipping Areas

We currently offer shipping to locations within [India], including major cities and rural areas. Shipping may not be available in certain regions or remote areas.

2. Shipping Costs

  • Standard Shipping: Shipping charges are calculated based on the size, weight, and delivery location of your order.
  • Free Shipping: We offer free standard shipping on orders over [1999] (where applicable).
  • Shipping costs will be displayed at checkout before you confirm your order.

3. Delivery Timeframes

  • Processing Time: Orders are typically processed within 1-2 business days (excluding weekends and holidays).
  • Shipping Time: Delivery usually takes 5-7 days depending on your location and the selected shipping method.
  • Express Shipping: We offer expedited shipping options for faster delivery at an additional cost.

4. Order Tracking

Once your order is dispatched, you will receive a tracking number via email. You can use this number to track your order’s status online through our carrier’s website.

5. Shipping Delays

While we strive to ensure timely delivery, delays may occur due to:

  • Weather conditions, public holidays, or natural disasters.
  • High order volumes or logistical issues.
  • Carrier-related delays (e.g., transit disruptions).

We will notify you in case of significant delays and do our best to resolve the issue promptly.

6. Shipping to International Locations

Currently, We do not ship internationally at this time.

7. Address Accuracy

It is the customer’s responsibility to ensure that the shipping address is accurate and complete. Any issues arising from incorrect addresses may result in delayed delivery or additional charges for redelivery.

8. Shipping Issues

If you encounter any issues with your shipment, such as a missing or damaged item, please contact our customer support team within 7 days of receiving your order. We will investigate and work to resolve the issue promptly.

9. Returns and Exchanges

For information on how to return or exchange products, please refer to our Refund and Returns Policy.

10. Contact Us

If you have any questions or concerns about shipping, please reach out to our customer support team at:

  • Email: customercare@curebyherbs.com
  • Phone: 9315541337

Thank you for shopping with CURE BY HERBS! We are committed to delivering your order promptly and in excellent condition